Electrical Stimulation System FAQ
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The Electrical Stimulation System is an adjustable at-home pelvic wellness device designed to support a personalized routine through controlled electrical stimulation.
This FAQ explains how electrical stimulation works, accessory usage, intensity settings, safety information, cleaning, warranty, shipping, and returns.
General & Technology Questions
What is the Electrical Stimulation System?
The Electrical Stimulation System is an at-home pelvic wellness device that uses controlled electrical impulses through contact-based accessories.
The system provides adjustable settings, multiple modes, and accessory options designed for a personalized routine.
- Adjustable intensity levels
- Multiple stimulation programs
- Probe and electrode pad options
- Home-based wellness routine
How does electrical stimulation work?
Electrical stimulation works by delivering controlled electrical impulses through connected accessories.
During a session:
- Select the preferred accessory.
- Connect the accessory to the control unit.
- Select a mode and intensity level.
- Adjust the session according to comfort.
What is the difference between magnetic and electrical stimulation?
Electrical Stimulation System
- Uses controlled electrical impulses
- Requires contact accessories
- Uses probe or electrode pads
- Adjustable modes and intensity
- Personalized accessory placement
Pulse Magnetic System
- Uses pulsed electromagnetic technology
- Hands-free seated experience
- No probe or electrode pads required
- Designed for over-clothing use
Usage & Session Questions
How do I start my first electrical stimulation session?
- Read the user guide before operation.
- Connect the selected accessory.
- Start with a lower intensity setting.
- Increase gradually according to comfort.
Is the intensity adjustable?
Yes. The Electrical Stimulation System allows users to adjust intensity levels according to personal comfort.
- Start with a comfortable level
- Increase gradually
- Stop if discomfort occurs
What does electrical stimulation feel like?
The sensation varies depending on the selected mode, intensity level, accessory type, and individual sensitivity.
- Gentle pulsing
- Tingling sensation
- Rhythmic stimulation
Probe & Electrode Pad Questions
What is the difference between the probe and electrode pads?
Probe
- Contact-based accessory
- Designed for targeted sessions
- Requires cleaning after use
Electrode Pads
- External contact accessory
- Flexible placement options
- Requires proper skin contact
How should I clean the accessories?
Turn off the device before cleaning. Follow the accessory cleaning instructions provided in the user guide.
- Keep electronic connectors dry
- Avoid harsh chemicals
- Store accessories in a clean environment
Safety Questions
Who should not use the Electrical Stimulation System?
Consult a qualified healthcare professional before use if you:
- Have an implanted electronic device
- Are pregnant
- Recently had surgery
- Have unexplained symptoms
Can I use electrical stimulation during pregnancy?
No. The Electrical Stimulation System should not be used during pregnancy unless specifically recommended by a qualified healthcare professional.
Shipping, Returns & Warranty
Do you offer free shipping?
Yes. PelvicTrain provides free shipping for Electrical Stimulation System orders.
What is the return policy?
PelvicTrain offers a 30-day return policy. Contact customer support within 30 days of receiving your order for return instructions.
Does the Electrical Stimulation System include a warranty?
Yes. The Electrical Stimulation System includes a 2-year limited warranty covering eligible manufacturing defects and technical failures under normal use.